Member update

Member update

On account of some of our staff having to self-isolate we have had to take the decision to close our office to the public.

We will be re-opening the office next Tuesday 26th January. Opening hours will be:

Tuesday to Friday: 10am – 3pm
Saturday: 9am – 12.30pm
Sunday: Closed
Monday: Closed

We are still operational for any member queries by phone or email:
02890 643951 /

We hope our members appreciate this is a very challenging time and we are all working hard to keep our services going. We will be closed to the public until further notice.

We are continuing to provide our loan service and are processing and approving a wide range of loans to help support all our members needs. If you would like to apply for a loan please ring 028 9064 3951.

Payment Holiday
There has been an upsurge in requests for loan payment holidays. We want to reassure those of you who don’t already know, that the Credit Union has had a payment holiday system in place for many years and it is available to any borrowing member at any time.

If you have been affected by the crisis and need a payment holiday, just contact us. And don’t forget, you can always ask for a payment holiday at any time anyway. 

Please remember that you can pay into your account in any of these ways:
Over the phone using a debit card (028 9064 3951)
By setting up a direct debit (email us at and we will post out a direct debit mandate)
By sending us a cheque (252 Ormeau Road, BT7 2FZ)