Dedicated Staff

Dedicated Staff

We have put systems in place that we hope will adequately cater for our members, without too much distruption, and enable us to offer an almost complete service but without the need for physical interaction. If we had a Covid 19 outbreak amongst our staffing group (in other words a significant upsurge in absenteeism) it could make it very difficult for us to continue to offer service to members, so we believe the current restrictions are vitally important to ensure the safety of our staff and in turn to minimise the potential for disruption to our business. On that basis we see these restrictions remaining in place for the foreseeable future and certainly until the government begin to relax its instructions in relation to social distancing etc.

We are continuing to provide our loan service and are processing and approving a wide range of loans to help support all
our members needs. If you would like to apply for a loan please ring 028 9064 3951.

Payment Holiday
There has been an upsurge in requests for loan payment holidays. We want to reassure those of you who don’t already know, that the Credit Union has had a payment holiday system in place for many years and it is available to any borrowing member at any time.

If you have been affected by the crisis and need a payment holiday, just contact us. And don’t forget, you can always ask for a payment holiday at any time anyway. 

We are open for essential business only during these times:

Tuesday: 9am – 5pm
Wednesday: 9am – 4pm
Thursday: 9am – 5pm
Friday: 9am – 6pm
Saturday: 9am – 12.30pm
Sunday: Closed
Monday: Closed

Please remember that you can pay into your account in any of these ways:
Over the phone using a debit card (028 9064 3951)
By setting up a direct debit (email us at and we will post out a direct debit mandate)
By sending us a cheque (252 Ormeau Road, BT7 2FZ)